Most disputes in import shipments are caused by unclear responsibilities. Incoterms are not just “freight terms”; they define who controls and pays key steps.
1) The Real Question: Who Controls the Shipment?
Control affects speed. If you cannot control documents and timing, you may pay for delays.
2) Common Terms Importers Use
- EXW: you take control early (more responsibility)
- FOB: supplier delivers to port; you control sea freight
- CIF: supplier arranges freight/insurance to port
- DDP: supplier claims full delivery, but confirm clearance scope carefully
3) Practical Tips
- Confirm who handles import clearance explicitly
- Align Incoterm with payment terms and document flow
- Agree on timelines and escalation contacts
Need help? If you want a faster, cleaner process, we can review your documents and coordinate the clearance workflow end-to-end.