Frequently Asked Questions

We provide customs clearance, freight and transport, customs consulting, and GCC transit services. We operate from all major Saudi commercial ports and land border crossings.

We are headquartered in Dammam, Saudi Arabia, and operate at ports and land borders across the Kingdom.

We serve both. Whether you are an individual importer or a large trading company, we provide the same level of service.

Yes. We handle import and export declarations through the Fasah electronic platform, including tracking through to final release.

Typically: commercial invoice, packing list, bill of lading or airway bill, certificate of origin, and any product-specific certificates (such as SABER, SFDA approvals). We review everything before submission.

Yes. We help determine the correct customs tariff code, which affects duties and regulatory requirements.

Standard clearance typically takes 2 to 5 business days depending on the port, cargo type, and document completeness. We work to minimize delays at every stage.

Yes. We manage compliance requirements for goods regulated by SFDA, SABER, and SASO, including obtaining necessary approvals before arrival.

Yes. We coordinate sea freight (FCL and LCL), air freight, and land transport from countries of origin to Saudi Arabia.

Yes. We arrange transport from the clearance port to any destination in the Kingdom.

Yes. We coordinate domestic transport between any two points in Saudi Arabia.

It means importing goods through a Saudi port and then re-shipping them to another GCC country (UAE, Bahrain, Kuwait, Qatar) instead of shipping directly to that country's ports.

It can be a practical option when other routes face delays, congestion, or higher costs. Saudi ports offer connected infrastructure and we handle the delivery logistics.